I came to White Bear Subaru for recall work. While my car was there I had them do some other work as well. The Service staff was exceptional! Every person I spoke with was friendly, knowledgeable, and truly seemed customer focused. Not only have they gained my future business, I will recommend them to others as well. Thank you all for your work, your efforts do not go unnoticed.
Chill atmosphere, good service, nice people, tea... a total package
Expensive but good service and customer friendly !!
I have bought 3 Subarus from this dealer and have had them serviced here for over 20 years. I have always found everyone courteous and efficient and fair.
All went well.
Best car buying experience of my life. I’ve purchased 5 new cars from Ford to Lexus. This experience and time to get me in new car was amazing. It was the Gold Standard or Service.
Kevin Vue and Kayde were awesome. Easy experience, very knowledgeable and friendly staff.
White Bear Subaru gave us the service we needed promptly and their customer care was exceptional.
Chris Saechao was a great help, he knew what he was talking about so it made the car buying experience a breeze. Thanks for the new Traverse.
Service is awesome
Stopped in to look at a '22 WRX and they were able to find us exactly what we wanted. Yvonne couldn't have been any more amazing to work with. Will definitely be referring our friends here in the future.
Received the six months check up and maintenance, etc. I was pleased with the service personnel and their work.
I made an appointment for regular maintenance. Got there early, they took me right away. This is my third outback since 2006 – both my wife and I love our Subarus.
Always very helpful and willing to explain everything you need to know about what they are fixing. Charlie is amazing!
Knowledgeable and customer focused
Always take care of myself and my daughter. No job too small. Love the service and advice.
Quick and easy. Was nice to be able to schedule an appointment. Good price. Much better service than the bloomington location! Thank you!
They are incredibly helpful. They ask about your budget and work to keep you within it.
Thanks Jake Buckles ! Great work on the head light and the price was better in the end.
Seth was great to work with. The whole process was fast and easy to make our purchase .
Service was quick and people were very friendly. Even though the car wash was not working that day, they told me to come back anytime to get a free wash,
Great service by Sam. He was awesome to work with.
After getting in a pretty rough accident that totaled my car, I decided to look for something a bit bigger and a bit safer. The first stop was at White Bear Subaru where I was just planning to look around. The salesman who greeted us (Blake) was so wonderful, informative and friendly. I didn't feel any pressure to make a purchase which was a big deal for me because most dealerships can make a customer uncomfortable, especially a young woman. After deciding to go forward with purchasing a Subaru the rest of the process was so smooth, even the ...
Usually car buying is ranked in categories that include going to the dentist or another disappointing season for the Vikings. There were no disappointments in my experience shopping for a pre-owned Subaru at Luther Subaru in White Bear Lake. The vehicle selection was good and the staff is outstanding. I worked with Chris. Having purchased several cars over the years, he ranks amongst the best sales person yet. Let’s just say we connected. No clever tactics or worn out sales lingo. I picked a car and the numbers worked out fairly and the purchase was finalized. Peter wrote up ...
Awesome people to work with, timely, professional and addressed all needs. I would not only recommend Subaru, but specifically the dealer White Bear Subaru and our sales person. We will continue to return to Yvonne for years to come.
Service is always great at WBS. Dan was great to work with. He was very cordial and thorough in explaining what needed to be done.
Easy informative and friendly staff. Made the process seamless and painless. It took a relatively short time to complete process which I deeply appreciate.
Yvonne went above and beyond to ensure I was taken care of. She worked with me and answered all of my questions. She didn’t make me feel pressured into anything. The customer service here at white bear is better than just good, it is exceptional. I would 100% recommend this place to my family and friends looking for a car, especially for a Subaru.
Polite, helpful, efficient service that was much appreciated. My 2020 Outback was totaled in an accident so I didn’t really want to be shopping for a car.
Your representative Nena Downey is one of your best. I was scheduled for an oil change and she mentioned that there was also a recall that needed taking care of. I informed her that I only had a hour. She said that would not be a problem. Thanks to her and your team, my car was ready in 50 minutes.
Great experience. They went above and beyond to get my fender back in place.
So far, the used car I purchased have functioned well. I appreciated the 30 day warranty which will soon be over in my case. I really like the car!
👍loyalty for second Acura car and Same salesman, we glad to met him again after 11 year.
Excellent service and experience!
Great no pressure sales. Our sales person asked us several qualification questions and then gave us all the options
Always professional and thorough in explaining what I’m paying for. Really clean and comfortable area to wait too!
Helpful and honest
probably the easiest experience I have ever had in purchasing a car, they gave me everything I wanted and more, bought out my old lease without having to deal with the old dealer and had the most pleasant people I have dealt with. The whole process took about an hour. Super job!!!!! I highly recommend this dealership
Best car buying experience we have ever had, and at 80 years old, we have bought many vehicles. Yvonne was absolutely amazing. She took such good care of us and went beyond what she needed to do. Dan in finance was also so nice. He was so kind and explained everything very well and helpful handling our complicated out of state status.Yvonne is a treasure!
I am a first-time Subaru owner after buying a pre-owned Outback. Brought it in to White Bear Subaru for service around 100k miles and had a fantastic experience. Dan made my process very easy from check-in to payment. He performed the serviced requested and was able to recommend a few more for my consideration for both that appointment and what I should budget for in the future to keep the car running for a long time. The service technician also discovered an issue with my tire and I was able to get it replaced at no cost with Luther's 3...
With out a doubt the best car buying esperance I have had great people to do business with
This is my first Subaru and I love it. I am so happy that White Bear Subaru had the service that helped me get this car!
Nick Warhol is an excellent guy to work with He’ll answer your questions honestly.
Well taken care of by both technician and customer service.
Great experience from start to finish. Called the dealership and they gave me all the options for what they had coming in and I got a brand new car within a week.
The staff were professional and friendly
Seth and Blake were easy to deal with .they are very knowledgeable about Subaru definitely will recommend
Great service. Loved the loaner car they gave me, it convinced me that I want to buy a new car that has the back up camera.
Had a great experience at the dealership . Our sales person Jon was wonderful and very helpful which made us to make our decisions to choose our 2023 Outback very quickly and the rest of the process was smooth. We love our new car
White Bear Subaru was very easy to work with and helpful. I would recommend this dealership to my family and friends.
Great experience for 12,000 mile checkup. Transparent prices. Thanks Charlie!
The people are so friendly! The waiting time is so minimal I just stay and wait. Checkout the card racks they are the best 🙂
Dealer did everything that they promised and I’m very happy with my purchase of the new Ascent.
We had a wonderful experience! All staff were kind and helpful. Will come back again for sure again!
White Bear Subaru staff are knowledgeable, helpful, on time and cheerful! I trust their recommendations and will service my Subaru there always.
My daughters car had a Tire Pressure Monitoring System issue that started after a recent service appointment. The Service Manager offered to pick her car up in St. Louis Park and bring it to White Bear Lake in order to diagnose and correct the problem. This is certainly going the extra mile, much appreciated and definitely unexpected. There was a problem which happens, but they absolutely care and work to make things right. I would highly recommend White Bears service group.
Everyone at Subaru is amazing and friendly and so efficient with the work they do
Yvonne was very professional. And helpful. She really knew what she was doing. Thank you
My automatic transmission temp light along with other symbols on the dashboard were flashing and when I brought the car in on Saturday morning, there wasn’t an available appointment until a week from Monday. The service person was able to work with the service department to assess that it wasn’t wise to drive until the problem was identified. Despite a scarcity, a loaner vehicle was able to be provided and and the service was accomplished within the week. I sincerely appreciate all of the assistance to diagnose and make the repairs to my car despite the huge demand ...
Yvonne was great during the entire process! Knowledgeable, kind, and timely.
Great and prompt service. Comfortable surroundings while waiting. Makes the process of getting car worked on easy.
Always professional and friendly. Always satisfied with the quality of work. Have recommended White Bear Subaru to friends.
Delightful people, I always enjoy the service. Thank you for keeping my car running and me happy.
Wonderful friendly service, thank you.
Excellent service. Professional and courteous.
Everyone was awesome to work with and went very smoothly through the entire process.
Easy and efficient to use express service! Thanks
I trust the staff. The work is done quickly and I'm kept informed on anything found.
Thoroughly explained the work required for my car. Completed the work in the time estimated. The price was fair for the work.
Very pleased vvv mmmm bbbb nnnn jjjj bbggg gfff ffff5 bbbbb huuu tttgedee vvvv vvvv
Very fast and polite got the car done in a short time very happy with service
Exceptional service this week from my service advisor, Alissa. She was phenomenal in helping answer all my questions about my 2019 Impreza to decide which services would be priority right now. That is exactly what I needed, and her knowledge, having come from a mechanic's perspective, was really helpful. She was patient, checked on parts availability, gave me estimates and then let me decide what to do. I never felt rushed in deciding on which services I wanted to take care of now, and a couple minor things that could wait, since I couldn't afford all of it this ...
Time frames are accurate, work done explained and personnel pleasant. Nice atmosphere and efficient staff.
Dee was great. Took me back to show me front and rear break wear. Was very knowledgable.
They were amazing to deal with. Great experience through the whole process. Went above and beyond.
Fast service, and competent staff. Great relationships with both insurance and creditors... overall a stellar experiance
Friendly and transparent service. The estimate of the cost and time to complete the service was perfect. Additionally, the team quickly checked an item for me that saved a lot of time. Well done!
Everyone at White Bear Subaru who was very helpful ,very nice And also answered all the questions I had.
Excellent service. Good explanations while working. It a new problem is discovered, a technician comes and explains it. Then customer can decide if it should be done the same day
Purchasing our vehicle was an enjoyable experience. Salesman was very helpful and everyone was friendly and knowledgeable.
Friendly staff. Waiting area is always clean and the snacks and coffee are such a nice perk.
Charlie Chang went above and beyond for me when I went in to get my tires mounted + balanced. Would def look forward to Charlie’s service on my next visit!
Julius was very knowledgeable and patient throughout the entire buying process. We will reach out to him for our next purchase