Customer Testimonials
I have the greatest respect for the service team at WBS. They are consulate professionals and always go the extra mile for their clients. Matt Jensen was my lead contact and answer all my questions, going over and above. He never talked down to me...he was always attentive and solicitous of me and my needs In Short, tmy service team makes it a joy to bring my auto in for service. Thank you all
Working with Sam was my best auto purchase experience ever! He made me feel confident along every aspect of the process.
Received great, friendly service for my Acura. Bill Love welcomed me and did a good job explaining my repair work. Vehicle was done in the promised time and loaner vehicle was clean and a pleasure to drive. Check out was quick and well done.
Great service. Prompt. Efficient customer service.
Great service. Accomplished all that was necessary to my satisfaction. Thank you for you continued help.
I bought my first car at White Bear Subaru, and it was the best car buying experience I had out of all the dealerships I talked to/visited. My sales person, Sam, was very professional, understanding, and patient. No gimmicks, no up-selling, and no hassle. I was very pleased with the process and still am. I would highly recommend any new, or experienced, car buyer check out what Subaru has to offer and give them a fair shot. I didn’t think I would ever own a Subaru but after the experience I had, and seeing what they had to ...
Good, honest service for my car. Easy to schedule, great communication, work done in a timely matter and costs are honest to estimates.
Great service as always. You stand by your warranty. Thank you!
Had great service! Air conditioning went out. Was provided a loaner car until it was fixed.
Friendly service! I needed a recall repair and got a loaner without any issues. Love the courtesy car washes, too.
Easy to schedule service here. Plus, they are super friendly and the waiting room is amazing! (Quiet places to work or a comfortable, spacious place to sit and watch TV.)
Great place to find a new Subaru. Very responsive sales staff. I highly recommend them!
Bought my first new car in 1956 - this was the best car purchasing experience I’ve had.
Dee was wonderful to work with. He found me a loaner when the part for my Impreza was unavailable, gave advice to contact Subaru's national headquarters about the part failure in a very low mileage car, and explained every step of the repair.
Friendly and helpful staff that always greets you with a smile. I am always made to feel welcome.
Our mechanic was friendly and informative. The only dissatisfying part was with our initial contact inside the service office. We told him our concerns and he made an unnecessary comment how he hoped my husband didn't tighten the drain plug too tight. This was his assumption and and his tone was a bit sarcastic.
Nena, did an awesome job. She treated us with kindness, respect and made us feel like valued customers. She listened carefully and made sure that we received the best service needed on our subaru. Due to the lengthy services, we were provided with a loaner car...that was very nice. Nena also recognized that I was a military veteran and provided us a discount...no other service rep at subaru has done this. So much appreciated. One our next needed services, we are going to ask for Nena. Thank you for great service
Yvonne Vollman listened carefully to what we wanted and then quickly found the right model with the right package. Perfect is how we'd describe her help and support in getting the right Crosstrek and helping us tremendously with the trade-in! Thanks, Yvonne.
They are Friendly professional service oriented efficient customer focused expertise listening familiar with their vehicle operation and accessories.
Overall very good experience. Sales rep (Sam) was very good and informative. Car was clean.
Brought it in for a warranty battery replacement. The battery installed by them less than 2 years ago died.
Knowledgeable friendly polite intuitive. This question requiring minimum words is irritating and very self serving
Friendly and quick.
They completed my hitch installation quicker than they estimated, and saved me some time. I appreciated that.
Nena did a great job of taking care of me and assuring that would not have to spend unnecessarily on a major car repair. I appreciated that she kept me informed and that such a complete job was done on my vehicle. Also great to have the car wash done!
I appreciate the kind, prompt service and the complimentary car wash. Keep up the good work!
One of the best experiences I have ever had!!! I will recommend White Bear Subaru to everyone!!!
I have 2 emails. I signed in with Yahoo rather than my gmail. I have same password with both emails.. Is there a problem with this?
Love the service at Subaru! Efficient and professional all the way!
I have had great experiences with everyone I have encountered at WB Subaru, from the scheduling to the final pickup.
We had a great experience at your dealership purchasing our Outback! Ozzy was so helpful and knowledgable.
Good experience with Nina. Communication about repair,cost and time frame was very good. Appreciated shuttle service to my home.
The service is wonderful she took all responsibility what she have said Yvonne is wonderful.
Very good experience! I'd recommend Art to my family and friends!
Kevin at Subaru was very helpful!! It was my girlfriend and my first time ever purchasing a vehicle and he made our first experience wonderful! And Peter at Acura finance made sure we understood the whole finance situation! Would definitely recommend anyone who is looking for a Subaru to go there and hit up Kevin the salesman!!
We’ve been using WB Subaru service for over 10 years and have never had a bad experience. They are trustworthy, efficient, and informative. I love their beautiful waiting room for short visits and loaner cars for longer ones - and the free car wash!
Quick and thorough oil change. Very courteous staff. Would recommend this dealer to anyone for a quick oil change
They were helpful to respond to the car issues and advocating for us with corporate!
We took our Subaru Impreza to White Bear Subaru Service shop for repairs which turns out to be complex. Subaru is working to find a resolution to the issues. It is great that Subaru is helping to find a solution.
Great place to do business with. Everyone who works there is always nice and easy to work with.
Always listen, courtesy prevails, and fair pricing. Timely service. Leave with a clean car. Clean waiting area.
I have had my 2017 Subaru Outback serviced at this dealer since it was new. The scheduling for service has always been easy and adapted to my schedule. Welcoming in the service parlor has been friendly and prompt. The service waiting area is always pleasant and never crowded. Processing of payment is easy and my vehicle is waiting indoors following a free washing. Overall this Service Center has always been excellent in my experience.
The customer service and care given at this dealership is amazing. I would recommend them to anyone!
Efficient 90000 mile service. However I had reserved a rental car and got a phone call early that morning that they had none available, so I could either wait or reschedule. Because I am retired, I could wait and reschedule my other plans, but it was an inconvenience.
Yvonne was great, she took us through a few of the bells and whistles. All else was good except having to bring the car back due to some residue on the tires.
Very friendly and attentive staff and technicians. In and out quickly. Work was thorough and complete.
Great service from an attentive staff. Perfect lounge area to wait in with internet connectivity, comfortable seating options, TV, beverages & snacks. I’m not from this area but spend summers here so hope that the timing for routine service occurs when we are visiting during the summer.
Always great service and wonderful employees
Great service! They were friendly, fast and efficient. I had an oil change and tire rotation.
Recently my 2016 Subaru Outback was in for some pretty major repairs. It was out of the factory warranty buy a little bit, however Nena and Donovan were able to work with Subaru And have them cover some of the cost. The great service from White Bear Subaru went above and beyond what I would’ve expected and I am grateful to them for going the extra mile. The car runs great!
From sales to service, WBS make everything easy! Friendly helpful staff and a central location means there's no reason to go anywhere else.
Arrangement to order 2023 Crosstrek was concise and thorough. Couldn't have asked for better interaction: warm, personal, competent!
Service was fast and efficient. My first experience was great.
Great service!
This dealer has done a great job of maintaining my Subaru. Friendly, knowledgeable personnel, and a well appointed customer waiting area, make for a positive experience.
A terrific experience at White Bear Subaru today. Drove in at 7 am without an appointment and asked if it was possible to get an oil change, multi-point inspection, and four new tires plus alignment on my 95 year old dad’s car. Nena, the service advisor said absolutely and delivered top notch service from start to finish! My dad loves his Subaru Forester! Thanks to the team at White Bear Subaru!
I really liked that the salesman was laid back, but not very efficient on getting back to me.
Everything with the purchase of our Outback was handled quickly and professionally. Yvonne and Dan were both great to work with and we never felt pressured into anything we weren’t interested in. Both were friendly and always open to explain things to us as first-time buyers.
I bought a used car from them and they were really great. They helped with the questions I had about the process. It went smoothly. I would buy from them again.
Great friendly service. Dee was very helpful. Had an oil change. Tire rotation and bearings replaced